At present, we provide exchanges only in the following cases:

• The product received is damaged upon delivery.
• The product delivered is incorrect (different from what was ordered).

In such situations, customers must notify us within 48 hours of delivery and provide clear photographs of the issue so that we can arrange a replacement.

Non-Returnable / Non-Exchangeable Cases

We do not offer returns or exchanges for reasons such as incorrect size selection, change of mind, or preference issues. As an emerging brand operating with limited inventory and production runs, accommodating size-based returns or general exchanges is not feasible at this stage.

Size Guidance

To ensure the best possible fit, we strongly encourage customers to review the size chart provided on each product page before placing an order. If any clarification is needed, customers are welcome to contact us prior to purchase, and we will be happy to assist.

We sincerely appreciate your understanding and support as a growing brand committed to delivering high-quality products while maintaining sustainable operations.

By placing an order with us, customers acknowledge and agree to the terms outlined in this Returns & Exchange Policy.